Merchant Insurance Solutions is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, and protect the information you provide when interacting with our website, services, or communications.

By using our website or services, you consent to the practices described in this policy.

Merchant Insurance Solutions may collect personal information that you voluntarily provide when you:

• Contact us through our website
• Request a Medicare consultation or insurance review
• Call, email, or text our office
• Complete enrollment forms or service requests

Information we may collect includes:

• Name
• Phone number
• Email address
• Mailing address
• Date of birth
• Insurance or Medicare-related information needed to assist with coverage options

Your information may be used to:

• Provide Medicare and health insurance guidance
• Assist with plan comparisons, consultations, and enrollments
• Respond to questions and customer service requests
• Communicate information related to insurance coverage or policy updates
• Comply with applicable laws, regulations, and insurance carrier requirements

Merchant Insurance Solutions does NOT sell or rent personal information to third parties.

Merchant Insurance Solutions is an independent insurance agency that assists individuals in evaluating Medicare plan options. We are not affiliated with or endorsed by the U.S. government or the federal Medicare program. Information provided through this website or through consultations is intended for educational and informational purposes only and should not be considered a guarantee of coverage, eligibility, or plan benefits. Enrollment in a Medicare plan is subject to CMS guidelines, eligibility requirements, and applicable enrollment periods.

Your personal information may be shared only when necessary to provide insurance-related services, such as with:

• Licensed insurance carriers
• Government agencies involved in the Medicare enrollment process
• Compliance or regulatory entities as required by law

Merchant Insurance Solutions does not sell or distribute personal data for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you choose to opt in to receive text messages from Merchant Insurance Solutions, we may use text messaging to communicate with you regarding:

• Appointment reminders
• Medicare consultations
• Coverage questions
• Customer service responses

Text messaging consent and opt-in information will never be shared with third parties.

You may opt out of text communications at any time by replying STOP.

Merchant Insurance Solutions uses reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure.

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of personal data when legally permissible

To make a request, please contact us using the information below.

Merchant Insurance Solutions
Heidi Merchant
Phone: (469) 447-5055
Email: Heidi@MIS.LLC
Website: MIS.LLC

Merchant Insurance Solutions may update this Privacy Policy periodically. Any updates will be posted on this page with the revised effective date.